Guides
How To Raise a Complaint on Recruitment Portals (Without Mistakes)
Form submission, payment, OTP, admit card download—har stage par kabhi-kabhi technical issue aa jata hai. Problem tab badhti hai jab candidate vague complaint bhejta hai, ya proofs attach nahi karta, jisse helpdesk ko case identify karne me time lagta hai. Ek clean ticket/email ka matlab hai: exact issue, exact time, exact IDs, aur clear screenshots. Is guide me aapko ek practical format milega jisse aap apni complaint ko actionable bana sakte ho aur unnecessary back-and-forth avoid kar sakte ho.
1. Complaint Se Pehle Ye Collect Karein
- Registration/application number, registered mobile/email
- Issue ka date-time (approx) aur browser/device details
- Payment case me UTR/Txn ID/ARN + amount
- Relevant screenshots (status page, error message, payment page)
2. Ticket/Email Ka Best Format
- Subject: ExamName | ApplicationNo | IssueType (Payment Pending/Admit Card Error)
- Body me 3 lines: what happened, what you expected, current status
- Attachments: max 2–4 clear screenshots, no blurry collage
3. Common Mistakes To Avoid
OTP, password, UPI PIN kabhi share na karein. Genuine helpdesk bhi ye details nahi maangta.
Multiple duplicate tickets raise karne se queue mess ho sakti hai. Ek ticket ko follow-up with reference number ke saath continue karein.